Terms and Conditions

Welcome to AIFortess. These Terms and Conditions ("Terms") govern your use of our services, including the AIFortess Assessor SaaS platform and professional consulting services. By accessing or using our services, you agree to be bound by these Terms.

1. Definitions

• "AIFortess," "we," "us," or "our" refers to AIFortess and its affiliates.
• "Services" includes the AIFortess Assessor SaaS platform, consulting services, and all related products and services.
• "Customer," "you," or "your" refers to the individual or entity using our Services.
• "Platform" refers to the AIFortess Assessor SaaS application.
• "Subscription" refers to your paid access to the Platform.
• "Consulting Services" refers to professional services including ISO 42001 readiness, SOC2 compliance, and AI security consulting.

2. Acceptance of Terms

By creating an account, subscribing to our Platform, or engaging our Consulting Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

3. Services Description

3.1 AIFortess Assessor (SaaS Platform)

• AI systems inventory tracking and management
• ISO/IEC 42001 compliance assessment (50+ controls)
• AI risk assessment and scoring
• Gap analysis and remediation recommendations
• Evidence and document management
• Audit-ready PDF report generation

3.2 Consulting Services

• ISO 42001 + SOC2 Readiness Sprint
• Monthly AI Security & Governance Retainer
• AI Agent Security Architecture
• Custom security assessments and audits

4. Account Registration and Security

4.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You must be at least 18 years old or the age of majority in your jurisdiction
• Business accounts must be created by authorized representatives
• One account per organization unless otherwise agreed

4.2 Account Security

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized access or security breach
• You are liable for all activities that occur under your account
• We reserve the right to suspend accounts showing suspicious activity

5. Subscription Plans and Billing

5.1 Subscription Tiers

We offer various subscription plans with different features and pricing. Current pricing starts from $1,500/month for the AIFortess Assessor platform. Detailed pricing is available on our website or upon request.

5.2 Billing Cycle

• Subscriptions are billed monthly or annually based on your selected plan
• Payments are processed automatically on the subscription renewal date
• You must provide valid payment information and authorize us to charge your payment method
• Failed payments may result in service suspension or termination

5.3 Price Changes

• We reserve the right to modify subscription pricing with 30 days' advance notice
• Price changes apply to renewals after the notice period
• Existing subscriptions maintain their pricing until the next renewal period

6. Consulting Services Engagement

6.1 Statement of Work

Consulting Services are governed by a separate Statement of Work (SOW) that defines scope, deliverables, timeline, and fees. The SOW is subject to these Terms unless explicitly stated otherwise.

6.2 Professional Standards

We will perform Consulting Services with professional care and skill consistent with industry standards. However, we do not guarantee specific outcomes, certifications, or audit results.

7. Intellectual Property Rights

7.1 Our IP

• All Platform software, documentation, methodologies, and content are our proprietary property
• We grant you a limited, non-exclusive, non-transferable license to use the Platform during your subscription
• You may not copy, modify, reverse engineer, or create derivative works
• All trademarks, logos, and brand names are our property

7.2 Your Data

• You retain all rights to your data, content, and information submitted to the Platform
• You grant us a license to use your data solely to provide the Services
• We will not share your data with third parties except as required by law or with your consent
• You are responsible for ensuring you have rights to all data you upload

8. Acceptable Use Policy

8.1 Prohibited Activities

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Upload malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use automated systems (bots, scrapers) without authorization
• Resell, sublicense, or transfer your access to third parties
• Remove or obscure proprietary notices

9. Data Privacy and Security

9.1 Data Protection

• We implement industry-standard security measures to protect your data
• We comply with applicable data protection laws including GDPR where applicable
• Data processing activities are described in our Privacy Policy
• We encrypt data in transit and at rest

9.2 Data Retention

• Active subscription data is retained for the duration of your subscription
• After termination, we may retain data for up to 90 days for recovery purposes
• Some data may be retained longer to comply with legal obligations

10. Service Level and Availability

10.1 Uptime Commitment

We strive to maintain 99.5% uptime for the Platform, excluding scheduled maintenance. We do not guarantee uninterrupted access and are not liable for downtime caused by circumstances beyond our reasonable control.

10.2 Maintenance

• We may perform scheduled maintenance with advance notice when possible
• Emergency maintenance may be performed without notice
• We will make reasonable efforts to minimize service disruptions

11. Termination

11.1 Termination by You

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• No refunds for partial months unless required by law
• See our Refund and Cancellation Policy for details

11.2 Termination by Us

We may suspend or terminate your access immediately if you:

• Breach these Terms or our Acceptable Use Policy
• Fail to pay fees when due
• Engage in fraudulent or illegal activities
• Cause harm to our systems, Services, or other users

11.3 Effect of Termination

• Upon termination, your access to the Platform will be revoked
• You may export your data within 30 days of termination
• We may delete your data after the retention period
• Outstanding fees remain due and payable

12. Warranties and Disclaimers

12.1 Limited Warranty

We warrant that the Services will perform substantially as described in our documentation. This warranty is valid for 30 days from the start of your subscription.

12.2 Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability, fitness for a particular purpose, or non-infringement
• That the Services will be error-free, secure, or uninterrupted
• That results obtained from the Services will be accurate or reliable
• That defects will be corrected

12.3 Compliance Disclaimer

The Platform and Consulting Services provide tools and guidance for compliance efforts. However:

• We do not guarantee certification or audit success
• Compliance is ultimately the Customer's responsibility
• Our assessments are advisory, not legal or compliance certifications
• You should consult legal and compliance professionals for specific guidance

13. Limitation of Liability

13.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

13.2 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Cost of procurement of substitute services
• Damages arising from third-party actions or content

14. Indemnification

You agree to indemnify, defend, and hold harmless AIFortess and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your data or content submitted to the Platform

15. Confidentiality

15.1 Confidential Information

Both parties agree to maintain the confidentiality of any proprietary or confidential information received during the course of the business relationship.

15.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no fault of the receiving party
• Was rightfully known prior to disclosure
• Is independently developed without use of confidential information
• Is required to be disclosed by law or court order

16. Dispute Resolution

16.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt to resolve disputes through good faith negotiations for at least 30 days.

16.2 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

16.3 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body], except where prohibited by law.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any SOW, constitute the entire agreement between you and AIFortess regarding the Services.

17.2 Modifications

We may modify these Terms at any time by posting the revised Terms on our website. Continued use of the Services after modifications constitutes acceptance of the updated Terms.

17.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.4 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

17.5 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

17.6 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including natural disasters, war, terrorism, riots, embargoes, government actions, or network failures.

18. Contact Information

For questions about these Terms, please contact us:

• Email: rohit@aifortess.com
• Phone: +91-9816670056
• Address: Chandigarh, India